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Sentiment Analysis

Detailed breakdown of customer sentiment across 8 attributes for Cold Rock Cafe, based on 1,524 verified reviews.

Total Mentions

2,550

across 8 attributes

Positive Sentiment

1,770

69% of mentions

Negative Sentiment

630

25% of mentions

Neutral Sentiment

150

6% of mentions

Attribute Groups

Sorted by Volume
Food & Drinks1,453
77% Pos
Ambience & Vibe289
81% Pos
Service & Staff251
50% Pos
Value & Price177
36% Pos
Operations & Management150
79% Pos
Facilities & Infrastructure146
53% Pos
Crowd & Atmosphere49
47% Pos
Hygiene & Cleanliness35
14% Pos
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Highlights from real reviews

Mostly appreciated for

TimingVibeCuisine

Must-try dishes

ShakesCold CoffeeCoffee

Some diners flagged issues with

Service QualitySeating

Dishes some diners suggest skipping

Beverage QualityVeg Momos

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