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Sentiment Analysis

Detailed breakdown of customer sentiment across 8 attributes for KFC, based on 134 verified reviews.

Total Mentions

196

across 8 attributes

Positive Sentiment

81

41% of mentions

Negative Sentiment

110

56% of mentions

Neutral Sentiment

5

3% of mentions

Attribute Groups

Sorted by Volume
Food & Drinks79
48% Pos
Service & Staff60
45% Pos
Facilities & Infrastructure28
39% Pos
Operations & Management14
7% Pos
Value & Price7
14% Pos
Ambience & Vibe5
60% Pos
Hygiene & Cleanliness2
0% Pos
Crowd & Atmosphere1
0% Pos
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Highlights from real reviews

Mostly appreciated for

Staff Role

Some diners flagged issues with

Service QualityFood Quality

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