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Sentiment Analysis

Detailed breakdown of customer sentiment across 8 attributes for PizzaExpress, based on 1,175 verified reviews.

Total Mentions

2,262

across 8 attributes

Positive Sentiment

1,747

77% of mentions

Negative Sentiment

445

20% of mentions

Neutral Sentiment

70

3% of mentions

Attribute Groups

Sorted by Volume
Food & Drinks1,317
80% Pos
Service & Staff601
79% Pos
Ambience & Vibe160
93% Pos
Value & Price106
30% Pos
Facilities & Infrastructure33
64% Pos
Operations & Management25
24% Pos
Hygiene & Cleanliness14
36% Pos
Crowd & Atmosphere6
83% Pos
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Highlights from real reviews

Mostly appreciated for

Service QualityCuisineVibe

Must-try dishes

PizzasDough BallsPasta

Some diners flagged issues with

Staff RolePricing

Dishes some diners suggest skipping

CalzoneLemonade

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