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Sentiment Analysis

Detailed breakdown of customer sentiment across 8 attributes for Starbucks, based on 740 verified reviews.

Total Mentions

1,142

across 8 attributes

Positive Sentiment

771

68% of mentions

Negative Sentiment

301

26% of mentions

Neutral Sentiment

70

6% of mentions

Attribute Groups

Sorted by Volume
Food & Drinks447
73% Pos
Ambience & Vibe229
90% Pos
Service & Staff184
64% Pos
Facilities & Infrastructure139
60% Pos
Value & Price80
16% Pos
Operations & Management29
48% Pos
Hygiene & Cleanliness19
42% Pos
Crowd & Atmosphere15
27% Pos
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Highlights from real reviews

Mostly appreciated for

VibeDecorSetting

Must-try dishes

CoffeeBeveragesCoffee Quality

Some diners flagged issues with

Service QualityPricing

Dishes some diners suggest skipping

Coffee TasteCoffee Temperature

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