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Sentiment Analysis

Detailed breakdown of customer sentiment across 8 attributes for ZOCA Cafe, based on 231 verified reviews.

Total Mentions

335

across 8 attributes

Positive Sentiment

227

68% of mentions

Negative Sentiment

98

29% of mentions

Neutral Sentiment

10

3% of mentions

Attribute Groups

Sorted by Volume
Food & Drinks167
71% Pos
Service & Staff63
48% Pos
Ambience & Vibe55
95% Pos
Value & Price20
50% Pos
Facilities & Infrastructure15
80% Pos
Operations & Management8
25% Pos
Hygiene & Cleanliness4
25% Pos
Crowd & Atmosphere3
33% Pos
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Highlights from real reviews

Mostly appreciated for

VibeFood QualityDecor

Must-try dishes

PizzaCoffeeDesserts

Some diners flagged issues with

Service QualityStaff Role

Dishes some diners suggest skipping

Burger

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